The integration of the inflight supply chain is a complicated business, involving hundreds of suppliers and thousands of variables. Until several years ago, the complexity of linking the members of the inflight supply chain to each other as well as to airlines proved overwhelming.
The evolution of technology combined with the foresight of e-gatematrix's founders opened the door to a new standard for improving the day-to-day operational details of an airline's inflight supply chain.
e-gatematrix is the only company to successfully
integrate all the different processes, systems and
supply chain members involved in providing inflight
products and services. e-gatematrix has proven that
better communication and alignment within the supply
chain leads to greater efficiency and effectiveness
throughout every phase of the process.
In addition to creating InFlight Exchange™,
the industry's first centralized, web-based communications
platform for airlines and their inflight supply
chain, e-gatematrix also provides leading technology
systems and management services that leverage
efficiencies and cost savings.
While system installations date back to 1996, e-gatematrix
was officially formed in March 2000 by its parent
company, Gate Gourmet. The company's global headquarters
are in Atlanta, with additional offices in Zürich,
Mexico City, Johannesburg and Auckland. The company's
140 team members are strategically located in order
to provide local service that enhances the global
coverage.
While the end result is a better inflight experience for the customer, everyone in the supply chain benefits. Airlines not only realize reduced costs and increased efficiency, they also can concentrate on their core business. Caterers and suppliers have instant access to information, allowing them to streamline operations and save money.
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