Passenger Experience
Service Development & Design
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Service Development & Design management services from e-gatematrix compliment the responsibilities of an airlines inflight department by interacting with various areas of an airline that influence and manage inflight services. e-gatematrix works on everything that touches the passenger while onboard, whether its a toothpick, blanket or inflight meal. Click on any of e-gatematrix's development and design service offerings to learn more.

Service Scheduling
Food & Non-Food Service Design
Provision Planning
Galley Planning

e-gatematrix's dedicated Customer Care teams work closely with their airline customers to

  • Understand their unique branding and marketing strategies and requirements
  • Translate those requirements into innovative inflight service offerings that maximize value and enhance your passengers' inflight experience
  • Coordinate with the supply chain to successfully implement these inflight concepts