Passenger Experience
Privacy Policy
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The integration of the inflight supply chain is a complicated business, involving hundreds of suppliers and thousands of variables. Until several years ago, the complexity of linking the members of the inflight supply chain to each other as well as to airlines proved overwhelming.

In general, we collect the information that you provide to us when you register to use any portion of this site, when you use the site (e.g. browser type, date, transaction data, your location) and when you provide us with information and comments through the site or by email.

To gather such information, our web server may automatically use technologies such as the following:

Cookies. A cookie is a piece of information stored on your hard drive that tells our server that you have returned to this site. Cookies do not gather information - instead, they may store information you provide. For instance, if you visit our site and provide us with your name and email address, a cookie is used to retain this information. If you return to this site, this cookie allows us to personalize your visit by remembering your name and email address. We may also use cookies to track usage of this site in order to better understand what areas of our site interest our users. Although these cookies remain on your hard drive indefinitely, you may choose to delete or disable them by changing your internet browser preferences. You can also set your internet browser to notify you when you receive a cookie, and you can decide whether to accept or reject the cookie.

Log Files. Internet protocol (IP) addresses are used to analyze trends, administer the site, track users' movements, and gather broad demographic information for aggregate use. IP addresses are not linked to personally identifiable information.

In general, we reserve the right to use all information provided or generated in connection with the site in any manner and to publish such information. For example, we may use the information collected in order to update the site, and may use it to personalize the site for users. We also may use information you have provided to respond to your comments and questions and to contact you regarding our products and services and the products and services of our business partners and customers. We may use information to analyze transaction volumes and other kinds of trends and statistics. We may also share information with our business partners and customers, particularly in the performance of services for such business partners and customers. In addition, the information may be used by our business partners, customers and other users for purposes related to transactions conducted using this sight. Finally, we reserve the right to aggregate information (other than personally identifiable information) and share it with third parties, including our business partners, customers and advertisers.

This site may contain links to other web sites, including the web sites of our business partners and customers. Please remember that we cannot control the content of other web sites or how these sites, including those of our business partners and customers, use or disclose the information you provide to them. This Privacy Policy applies solely to information collected by this site.

It is our intention that any personally identifiable information we collect through this site be accurate, current, and complete. Therefore, if personally identifiable information you have provided to us changes or becomes inaccurate or if you would like to delete your personally identifiable information from our database, please email us at info@e-gatematrix.com or write to us at e-gatematrix llc, 11710 Plaza America Drive, Suite 800, Reston, VA 20190. We will make reasonable efforts to comply with your request. To stop receiving emails from us, please contact us c/o the same email or postal address. We will make reasonable efforts to comply with your request.

Although we assume no duty with respect to the use and protection of information that you submit to us, in our judgment we have taken reasonable steps to protect the information you submit on this site from loss, misuse, and unauthorized access and disclosure. However, we do not guarantee the security of this site. If you have any questions about the security of this web site, you can contact us c/o the email or postal address above.

If we decide to change this Privacy Policy, we will post the revised version on this site. Any access to or use of the web site following such update shall be deemed consent to such update. You are therefore encouraged to refer back to this page regularly. This Privacy Policy is not superceded by the Legal Terms and Conditions posted on this site and will continue to apply to you even if you enter into an IFx Registration and Use Agreement. This Privacy Policy may only be superceded by a writing, signed by both of us, that specifically states that such writing supercedes this Privacy Policy.

If you have any questions or concerns regarding this Privacy Policy or our use of personally identifiable information, please feel free to contact us c/o the email or postal addresses above.