The end result of becoming an e-gatematrix customer
for an airline is improved passenger experience
and customer satisfaction and lower inflight costs.
Common Airline
Issues:
Inconsistent product offering around network
Limited resources
No visibility into supply chain activities
and costs
High inventories
Multiple information sources
Slow time to market
Vast geographic dispersion of operations, hundreds
of suppliers and manual communication processes
all increase the risk that airline operations will
not happen as planned. Whether it is delayed departures,
service errors or product inconsistency, problems
in the inflight supply chain ultimately affect customer
satisfaction.
The Solution:
e-gatematrix reduces these problems by providing
centralized, real-time information to the entire
supply chain. By integrating with airline systems
and supplier systems, e-gatematrix is able to:
