The electronic Service Ordering system provides
an airline with an automated means of creating,
tracking and managing service orders with their
catering and cabin cleaning service providers. A
web-based system, eSO translates the Flight
Service Schedule into a daily schedule for each
service location and combines it with real-time
flight information.
Integrated with the airline’s flight operational
systems, eSO communicates real-time information
about passenger bookings by cabin, aircraft type,
ship/tail number, departure gate, actual and scheduled
departure times and special/crew meal orders to
the airline’s suppliers. Sharing this real-time
information with your suppliers helps control
over boarding and reduce meal costs. Electronically
managing service orders provides the airline with
the ability to quickly adjust to flight schedule
changes.
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